Frequently Asked Questions

The Fazaa Platinum Card is an exclusive benefits card offering discounts, lifestyle perks, travel deals, and premium services for government and semi-government employees in the UAE.
UAE government, semi-government, and approved organization employees who are Fazaa members are eligible to apply.
Simply fill out the eligibility form on our website. Once verified, you'll receive instructions for activating your card.
After completing your application, approval usually takes 1–3 business days. You will be notified by email or SMS.
The Platinum Card is provided free of charge to eligible Fazaa members. There may be optional upgrade perks for a fee.
After your application is approved, a 0.1 AED authorization transaction may be made to verify your card. You will then receive an email to set up your PIN and activate it.