Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you apply for and use the Fazaa Platinum Card. By using our services, you agree to the terms of this policy.
1. Information We Collect
- Full name, Emirates ID number, and date of birth
- Email address and phone number
- Employment information and department affiliation
- Transaction data related to card use and benefits
2. How We Use Your Information
- To process your application and verify eligibility
- To issue and manage your Fazaa Platinum Card
- To send you updates, promotions, and benefit alerts
- To improve our services and customer support
3. Sharing of Information
We do not sell or rent your personal information. We may share your data with trusted partners and service providers solely to deliver Fazaa Platinum services. These parties are required to maintain confidentiality and data security.
4. Data Security
We take reasonable steps to protect your information using secure servers, encryption, and access controls. However, no method of transmission is 100% secure.
5. Your Rights
- Request access to or correction of your personal data
- Withdraw consent at any time for marketing messages
- Request deletion of your personal information
6. Cookies & Tracking
Our website may use cookies for personalization and analytics. You may disable cookies via your browser settings.
7. Contact Us
If you have any questions or requests related to this Privacy Policy, you may contact our support team at [email protected].
Last updated: June 2025